Charlotte Randall

Counsellor and Coach

Working with Children, Teenagers and Adults

In Crisis

If you don’t feel you can keep yourself safe and need to talk to someone urgently, please contact the emergency services.

  • Report to your closest A & E Department
  • Call 999 and ask for an ambulance to take you to A & E
  • Call NHS 111 for immediate advice


If you feel you can keep yourself safe but want to talk to someone.

  • Contact your GP and ask for an emergency appointment
  • They may need to take some details and have the GP call you back.

Call a listening service

Whatever you’re going through, a Samaritan will face it with you. They are available 24 hours a day, 365 days a year.

Call: 116 123 (free)     

Email:  (response time: 24 hours)

You can talk to them about anything. No problem is too big or too small. They are available 24 hrs/7 days a week.

Call: 08001111 (free)

If you are a young person at risk of suicide or if you know someone that is, talk to our HopelineUK for those up to the age of 35 years. Not a 24hr service.

Call: 0800 068 4141

Text: 07786209697   or   Email: